Wetherspoon install CCTV inside pub toilets making customer angry

A customer at Bristol’s Wetherspoon pub said he was “outraged” about the placement of CCTV cameras in toilets which he claims is a “flagrant violation of privacy”.

A customer complained about cameras in the bathrooms of the Witherspoon bar

One customer said he was “outraged” by the way Wetherspoon installed cameras in the bathrooms of one of its pubs in Bristol, which he claims is a “flagrant violation of privacy”.

The man said he was “shocked” with other customers after seeing CCTV cameras at Van Dyck on Fishponds Road, BristolLive reported.

Wetherspoon has reportedly confirmed the presence of CCTV in both the men’s and women’s restrooms in the pub, but said these cameras do not cover booths or urinals and are meant to enhance the safety of customers and staff.

But one customer of the pub said he wasn’t happy with the move and called the chain to complain, saying the cameras were looking over the urinals.

The man told the outlet: “I and a number of other clients were shocked and outraged when they found CCTV cameras above the urinals in the men’s restrooms.

The customer said he feels the cameras are an invasion of privacy


Dan Reagan/Bristol Live)

“We caught the attention of a staff member, who said they would raise with the manager. I also sent an email but no response yet. The camera is above one end of the urinals, which everyone I spoke to feels is a blatant violation of privacy.”

The client said he thought a lot of people should now feel very uncomfortable using the toilets.

Wetherspoon spokesperson Eddie Gershon reportedly said: “CCTV is in both the men’s and women’s restrooms in Van Dyck, Bristol. The cameras do not cover the booths.

The pub chain said the cameras are not aimed at the urinals


Dan Reagan/Bristol Live)

“The cameras in the men’s restroom are designed not to take pictures of the urinals. The decision to install the cameras was made to enhance the safety of customers and employees.

“It enhances the existing CCTV system in the rest of the pub and is there for the same reason. There are signs alerting customers to cameras in both sets of toilets.”

JD Wetherspoon wasn’t the first to receive complaints about cameras in toilets – one Newcastle pub faced similar criticism in 2020, as did the Reading pub in April 2022.

The Mirror has contacted Wetherspoon for comment.

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