Today’s set of burning questions, my smart answers, and the real deal:
A question: It has now been over 12 weeks since I filed my 2020 North Carolina income tax return on February 28 and was notified the same day the return was accepted. I deserve a refund. Six weeks later, I went to the NC Department of Revenue website and followed the steps for “Where do I get my refund?” I got this response: “Your return is in Phase 2. Due to enhanced identity theft protection and fraud prevention measures, some refunds may take longer than usual, which is six weeks for an electronically submitted return and 12 weeks for a paper return. Your return may take up to 45 days to move to the next stage of processing. For some taxpayers, the department may contact you with a letter for additional information.” Now, weeks later, nothing has changed. I still get the same response. Meanwhile, I made my first quarterly estimated payment in April and the other due in June. Is there an explanation as to why my return for 2020 has stopped in Phase 2 of Revenue Management? I called their phone number posted last week but didn’t get additional information and the ability to talk to anyone by doing so.
my answer: That’s exactly why I stopped paying taxes 20 years ago. My life is much less stressful now. Sure, the upcoming prison time isn’t going to be great, but I’ve been pretty comfortable for a few decades.
The real answer: Shore Johnson, director of public affairs for the North Carolina Department of Revenue, said the department will look into this taxpayer case further.
Johnson reiterated that enhanced protections against identity theft and fraud prevention are causing some refunds to take longer than usual, and “we may contact taxpayers for additional information or verification.” The number of late returns is relatively small compared to the total volume.
“NC DOR has approximately 8,600 recoveries pending for more than 60 days due to enhanced identity theft measures, out of the approximately 2.3 million 2020 recoveries processed and issued so far this year,” Johnson said by email. “Our employees are working through these as quickly as possible. NC DOR has processed nearly 5 million tax returns in total.”
more:Guy’s answer: $1,000 for an ambulance ride? Dust Vance demolish the monument?
I’ll cut them some slack on that, but my friend who’s stuck in stage 2 is still pretty pissed off.
Johnson said the department is achieving its marks though.
“We are currently more than meeting our published expectations for refunds for most returns, which are six weeks for electronic filing and 12 weeks for paper filing,” Johnson said, adding that taxpayers can check the status of refunds by calling 877-252-4052.
more:Guy’s answer: Does Duke Energy have a plan for the Julian Lake natural gas outage?
I know the pandemic has caused all kinds of problems for just about everyone, so I asked Johnson if that was a factor in all of this — maybe fewer workers, or more people working from home, for example.
“While many NC DOR employees work remotely, we are not dealing with a reduction in staffing this tax season, and returns are generally processed faster than in previous years, with taxpayers filing electronic returns instead of,” Johnson said. papers”.
A question: Why are there no Lexus dealerships in Asheville? There is one in Greenville, South Carolina, and one in Knoxville, Tennessee, but not one in Asheville. why is that? It’s not convenient to go to those other cities for service, and Asheville seems like a big enough city to have our own agency.
my answer: I really hope a Lexus spokesperson doesn’t say they’re in “phase 2” of the work to locate an agent here…
The real answer: “Lexus is constantly monitoring the markets for growth opportunities based on the size of the luxury industry in that market and the number of Lexus owners already in the market,” said Michael Kroll, a spokesman for Toyota Motor North America, via email. “Asheville is a market that we’re monitoring, but we don’t have specific plans at this time.”
Toyota is the parent company of Lexus, although Lexus operates as its own company.
This brings us to an interesting point.
As a Lexus owner, even though I was a 23-year-old with an unbeatable ES 300, he took me to my regular mechanic, Xpert Tech in the Swannanoa area, for maintenance and repairs. She uses Toyota parts, which is helpful, and saves me some dough.
more:Guy’s answer: Cicadas are in the Asheville area already? Did the man respond by blowing it up?
I don’t know how old the reader’s car is, but it’s worth asking a regular mechanic if he works on it, and whether they take regular Toyota parts.
Kroll said that Lexus dealers in neighboring markets “can help meet customer needs.
“Many offer pick-up/delivery, provide borrowed cars, or even return a customer’s car to a service agent,” Kroll said.
This is John Boyle’s opinion. To submit a question, call them at 232-5847 or [email protected]