Jeep Grand Cherokee owners wrongly blame electronics

The three-row Jeep Grand Cherokee L was revealed last year ahead of its sister, the two-row Grand Cherokee. Although they suffered some setbacks related to the lack of chips, they were still steadily declining. However, SUV owners have recently complained about an annoying problem: Their main chains are said to lose contact with their vehicles, rendering the trucks immobile.

The issue appears to primarily affect recently assembled 2022 Grand Cherokee L models, as opposed to models made earlier last year. We spoke to an owner who claims that the problem has left his new Jeep completely wrecked at his local dealer for several days. In the forum thread on Jeep garageAnd Many owners of new GCL cars claim that their cars also suffer from this problem. It’s currently not clear if this is messing with other Jeep models.

The owner of the affected Grand Cherokee L, who requested to be identified as Alex, reached out to us on February 21, although forum posters have been sounding the alarm since earlier this month. He received his truck on Saturday, February 12, saying the problems started just days after he received it. Alarmingly, there was no gradual decline in jobs. It was alleged that the connection between the fob and the car disappeared at once, and the truck became immobile.

“The pocket forgot the keys were there, and to us, it was a surprise,” Alex told me. “My wife took her to a date, and when she went to leave, [she] You could not unlock the car or open the rear hatch. “After I tried to unlock the car with the physical key that came with the fob, the pocket assumed it had been hacked, and it was completely locked.” Alert, Pocket now thinks it was an attempted theft. You can’t open, lock, start the car or anything.”

With the truck stuck in place, Alex arranged for it to be towed to a local dealer. After the correct truck finally arrived—he says Jeep roadside assistance initially sent the wrong type—the vehicle arrived at the dealership where it had been sitting since last Tuesday. He continued, “They said they opened a case with Jeep, but had little luck with calling or stopping to get an update – updates are not updates.” “I don’t think they touched it.”

Other owners on Jeep garage I had the same say. However, Alex may have been lucky to have his car run for a full three days before it got hacked. The beginning of the discussion in the linked thread says his truck was “bought on Saturday, broken down on Sunday” after suffering the same problem. Another said he bought his truck on February 12 and it “died [on] Same day.” As the thread continues, more than six Grand Cherokee L owners claim to have this problem, all of whom bought their cars in February.

It appears this isn’t software related, but hardware related, possibly related specifically to an in-car “antenna or module”, according to a forum thread. We have reached out to Jeep for comment on the situation, although we have not received any comment at press time. These tiled trucks are still sitting in dealerships, and no one knows yet when the repair will arrive. “It’s very frustrating,” Alex concluded, noting that the automaker’s service was less than helpful. “Based on my interactions with Jeep so far, they don’t care at all.”

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