Conduct inspections to enhance summer service reliability

The company provides advice to customers to manage rising temperatures and energy costs

With hot, humid summer months expected to produce higher electricity use and potentially severe weather, Met-Ed, a FirstEnergy Corp (NYSE:FE) company, is completing inspections and proactive maintenance of equipment across 14 eastern and southern Pennsylvania service areas across 14 eastern and southern Central Pennsylvania service areas. Enhance the reliability of service to customers.

“We proactively inspect and maintain our equipment to help ensure our system is prepared for increased electricity demand when temperatures rise,” said Scott Wyman, FirstEnergy’s Pennsylvania chief of operations. “In addition, these important steps help reduce the length and impact of service outages in the event summer storms cause power outages.”

Met-Ed crews conclude inspections of electrical equipment located along adjacent power lines to ensure that equipment is ready to operate reliably with high electricity demand in the summer, usually due to the use of air conditioning.

Substation electricians use thermal surveillance cameras during summer readiness checks to capture infrared images, which help detect potential problems within substations and power lines that cannot be observed during regular visual inspections. These images can identify equipment issues such as loose connections, corrosion, and load imbalance, and utility workers can make repairs to prevent potential future blackouts.

Additionally, Helicopter Patrol has completed inspections of nearly 1,400 miles of power lines owned by Mid-Atlantic Interstate Transmission, LLC (MAIT), a subsidiary of FirstEnergy Power Transmission, located in the Met-Ed area. Inspections are designed to look for damaged wire, broken cross arms, and other hardware problems that are not visible from the ground. Any potential reliability issues identified during inspections will be addressed.

Met-Ed employees recently participated in an annual emergency preparedness exercise to practice recovery operations and review the storm management tools necessary to restore lights safely and quickly in the wake of severe weather. The Atlantic hurricane season lasts until November 30 and is expected to be more active than usual this year, continuing the trend seen in recent years.

Customers can get tips to prepare in advance for severe weather, and view recovery updates if storms cause power outages, by visiting FirstEnergy’s 24/7 Energy Center at www.firstenergycorp.com/outages.

With the summer storm season also comes higher-than-normal temperatures and higher energy costs. Customers can take steps to beat the heat while also managing their electric bill this summer. The following tips can help customers use electricity wisely during this period of high demand:

  • Set the thermostats as high as comfort will allow. Every degree a customer can increase the temperature in their home will result in approximately 3 percent less energy being used during the summer.
  • Use fans – moving air cools the skin faster, which leads to more comfort on hot days.
  • During sunny weather, close blinds or blinds on sun-facing windows to prevent direct radiation heating from affecting indoor temperatures.
  • Use a smart or programmable thermostat to keep temperatures higher when no one is home and to lower the temperature before returning home.
  • Seal any leaks with caulk or weather stripping to prevent hot air from escaping into your home.
  • Check air conditioners and oven fan filters. Clogged filters waste energy and money by forcing HVAC systems to work too hard.
  • Avoid using heat-producing appliances during the hottest hours of the day. The less heat produced in a home, the less work the air conditioner has to do.
  • Payment arrangements and assistance programs are available for customers who need assistance with their electricity bills. For more information, visit www.firstenergycorp.com/billassist.

Summer is also the time when contractors and homeowners spend more time outdoors completing projects. Important outdoor electrical safety advice is available at www.firstenergycorp.com/publicsafety.

Met-Ed serves approximately 580,000 customers within 3,300 square miles of eastern and southeastern Pennsylvania. Follow Met-Ed on Twitter @Met Ed and on Facebook at www.facebook.com/MetEdElectric.

FirstEnergy is dedicated to integrity, safety, reliability and operational excellence. Its ten electric distribution companies make up one of the largest investor-owned electrical systems in the country, serving customers in Ohio, Pennsylvania, New Jersey, West Virginia, Maryland and New York. The company’s carriers operate approximately 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions. Follow FirstEnergy online at www.firstenergycorp.com and on Twitter @FirstEnergyCorp.

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